My stay at Hotel Mustang Holiday Inn was a mix of positives and negatives. While the location in Thamel is fantastic, allowing easy access to restaurants and shops, I did find the alley leading to the hotel a bit unsettling at night. The room was comfortable and clean, and the staff were friendly, though I experienced an unpleasant issue with the toilet upon arrival that needed addressing. Overall, I'd say it's a decent option if you're in Kathmandu.
Rooms
6.0
The room I stayed in was comfortable and clean, but I did face an unpleasant issue with the bathroom upon arrival. Despite that, it was well-equipped with amenities like a TV.
Service
8.0
The staff were very friendly and made an effort to assist with my needs. They even provided extra blankets when I was cold, and their attentiveness made a difference.
Location
7.0
Perfectly situated in Thamel with easy access to nearby restaurants, although the alley leading to the hotel felt a bit unsafe at night.
Dining
8.0
Breakfast was delicious and filling, and I enjoyed the dining experience overall. The restaurant had a nice ambiance for meals.
Facilities
7.0
The hotel offered a good range of facilities, but I felt an update on the washing detergent used could enhance the experience.
David
United States,
January
2025
5.4/10
My stay at Hotel Mustang Holiday Inn was a mixed experience. The location in Thamel is excellent, making it easy to explore, but I found the alley leading to the hotel a bit unsettling at night. The staff were friendly and accommodating, yet, I faced some disappointing issues with my room that detracted from my overall enjoyment.
Rooms
5.0
The room was relatively cheap, but the toilet didn't flush. There was also an initial lack of light in the bathroom that was quite bothersome.
Service
6.0
The staff were consistently friendly and helpful, always checking in to see how I was doing. Though I did find the owner's hardsell tactics a bit too aggressive.
Location
5.0
Located in the bustling Thamel area, it's great for sightseeing. However, the approach to the hotel was through a dark, unlit alley that felt unsafe at times.
Dining
7.0
The breakfast was enjoyable and set me up well for the day ahead. It did have a nice variety, which I appreciated.
Facilities
5.0
Amenities like room service and laundry were quite useful. However, I found some aspects of the facilities to be somewhat neglected.
Craig
United States,
January
2025
5.2/10
My stay at Hotel Mustang Holiday Inn was a mixed bag. The location is fantastic, nestled in the heart of Thamel, making it easy to explore the area. The staff were undeniably friendly and accommodating, often checking if I needed anything during my stay. However, I faced some issues with inconsistent pricing and room cleanliness which left me feeling frustrated. Overall, I'd say I'm undecided about returning. 🤔
Rooms
6.0
The room was clean and comfortable, but I found the bathroom a bit neglected during my visit. There was a complete lack of hot water in the shower, which was challenging during winter.
Service
5.0
The staff were incredibly kind and made me feel welcome. However, I encountered a pushy attitude from the management when it came to additional fees, which dampened my experience.
Location
8.0
The hotel is located in a vibrant area of Thamel, making it easy to access various restaurants and shops. Despite the bustle outside, it was surprisingly quiet inside.
Dining
7.0
Breakfast was included and quite filling. The options were decent, but the overall dining experience could use some improvement.
Facilities
6.0
Facilities were satisfactory with good amenities, though the need for an upgrade in cleaning supplies was apparent. I appreciated the extra blankets provided upon request.
Arthur
United States,
October
2024
7.4/10
I had a mixed experience during my stay at Hotel Mustang Holiday Inn. The location in Thamel was convenient yet somewhat suboptimal, as it led to a dark alleyway. While the staff was incredibly friendly and accommodating, my room had some unpleasant surprises, including a non-flushing toilet upon arrival. Overall, it was an average stay, and I might consider returning if I were in the area again. 🌟
Rooms
6.0
The room was clean and equipped, but I encountered issues with a toilet that didn't flush and a lack of lighting initially.
Service
9.0
The staff were very friendly and even helped with early check-in and check-out. They checked in on me since I had been unwell, which was thoughtful.
Location
5.0
While centrally located in Thamel, the access through a long, dark alley made it feel a bit unsafe at times.
Dining
7.0
I enjoyed the food, especially the burgers and chicken momos, which were quite delicious.
Facilities
7.0
The hotel had the necessary amenities like hot water and room service, though I wouldn't say it was great.
Susan
United States,
October
2024
5.0/10
My stay at Hotel Mustang Holiday Inn had its ups and downs. The friendly staff were definitely a highlight, going out of their way to help, especially when I was feeling under the weather. However, I encountered some issues, like the somewhat sketchy location down a dark alley and a problem with the toilet in my room that left me less than impressed.
Rooms
5.0
The room was comfortable and came with a clean bathroom. Unfortunately, my toilet didn't flush, which was a real bummer. Plus, the bathroom light was out when I arrived, so that added to the inconvenience.
Service
9.0
The staff were incredibly kind and attentive, frequently checking in on me to see if I needed anything. They even provided extra blankets when I mentioned being cold.
Location
5.0
While the hotel is in Thamel, which is great, the way there is through a long, poorly lit alley, making it feel a bit unsafe at night.
Dining
7.0
Breakfast was included and honestly quite good, filling enough to start my day right. They offered a decent variety.
Facilities
6.0
The hotel had some solid amenities like room service and laundry, which were convenient during my stay.
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